The Japanese Act on Specified Commercial Transactions applies only to transactions with residents of Japan and those with items shipped to Japan.
Please note that transactions involving shipments to customers residing overseas may differ from the following terms.
Sales Company
et maison co., Ltd.
Chief Operations Officer
Daisuke Kanzaki
Location
TTK Flat 301, 24-3 Maruyama-cho, Shibuya-ku, Tokyo, Japan
Contact Information
Phone: +81-3-6675-0190
Email: contact@eaphi.co.jp
For inquiries about products or orders, please contact us via the chat displayed at the bottom right corner of the onlie store.
For lease inquiries and any other corporate communications, please contact us by the provided email.
Website URL
https://eaphi.co.jp
Price Information
For purchases within Japan, the displayed prices include tax. For Shipping fees, please check the product detail page.
For international customers, additional taxes, shipping, and duties will be calculated during checkout, so please check it at that time.
Payment Methods
Credit Cards: VISA, MasterCard, JCB, American Express
Shop Pay, Apple Pay, Google Pay
Paidy
Rakuten Pay, PayPay, LINE Pay, Merpay
Additional Costs
Consumption Tax (10%)
Shipping: ¥800 (inclusive of tax)
For Hokkaido and Okinawa, shipping is ¥1,100 (inclusive of tax)
Convenience store payment fee: ¥190 (inclusive of tax)
Delivery Times
Pre-Order Products
Shipment will begin approximately 1 to 2 months after the order deadline. (Please note that if an item is delaeyd, it may be delayed even longer than stated)
Please note that we don't accept cancellations after an order has been confirmed.
In-Stock Products
After payment confirmation, products will be shipped within 2-3 business days (excluding weekends and holidays).
If both pre-order and in-stock products are ordered together, they will be shipped together with the pre-order product.
Shipping Method
Returns and Defective Products, We don't accpet cancellations after purchase, or cancellations or exchanges due to customer convenience. Also, returns (defettive items only) without prior notice will take time to process, so please contact us via chat on the site before returning the item.
Returns and Defects
We do not accept returns or exchanges due to customer reasons (wrong size, order mistakes, change of mind, etc.).
Please review the "Returns and Exchanges" section for full details.